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1. Definitions: Clear definitions of terms used throughout the document, such as “Shipper,” “Consignee,” “Carrier,” “Freight,” etc.

2. Services Provided: Description of the services provided by the logistics company, including any specific types of transportation (air, sea, land) and related services (warehousing, customs clearance, etc.).

3. Responsibilities of Parties:
– Shipper: Responsibilities such as properly packaging goods, providing accurate documentation, and adhering to regulations.
– Carrier: Responsibilities related to transporting goods safely and timely, handling documentation, and notifying the shipper of any issues.
– Consignee: Responsibilities upon receiving the goods, such as inspecting for damage, paying any fees, and providing necessary documentation.

4. Liability and Insurance:
– Limitations on liability for loss, damage, or delay in transit.
– Conditions under which the carrier provides insurance coverage and the limits of that coverage.

5. Rates and Payment Terms:
– Rates for transportation and related services.
– Payment terms, including invoicing procedures, currency of payment, and consequences of late payment.

6. Delivery Terms:
– Conditions under which delivery will be considered complete.
– Any penalties or consequences for failed delivery attempts or delays.

7. Claims and Disputes:
– Procedures for filing claims for loss, damage, or delay.
– Dispute resolution mechanisms, which may include arbitration or mediation.

8. Force Majeure: Conditions under which either party may be excused from performing their obligations due to unforeseen circumstances beyond their control.

9. Governing Law and Jurisdiction: The law that governs the agreement and the jurisdiction where disputes will be resolved.

10. Miscellaneous:
– Any additional terms deemed necessary, such as confidentiality clauses, amendments procedures, or regulatory compliance.